We're Here To Help
Having an issue or just have a question? Our team is ready to assist you. Explore our resources below or get in touch with us directly.
Phone Support
+92 21 111 362 112Email Support
subzerocatch@gmail.comSend us a Message
Our (Virtual) Headquarters
Frequently Asked Questions
Please wait up to 30 minutes for the transaction to process. If you still haven't received your items, contact us using the form above with your Google Play transaction ID, and we will resolve it immediately.
Your game progress is automatically saved to your Google Play Games account. Please ensure you are logged into Google Play Games on your device to enable cloud saving and play across multiple devices.
We appreciate your help! The best place to report bugs is on our community Discord server, where you can provide details to our dev team directly. Alternatively, you can use the contact form on this page.
Yes, the core fishing gameplay is available offline. However, features like global leaderboards, seasonal events, and cloud saving require an active internet connection to function.
Absolutely! We are constantly working on new content, including new lakes to explore, more legendary fish to catch, seasonal events, and new gear to collect. Follow our community channels for the latest news!
Community & Self-Help
Often, the quickest way to find an answer is to ask the community! Our official forums and Discord server are filled with experienced anglers who are always happy to share tips, tricks, and strategies. It's the best place to get advice on lure combinations or the location of a rare fish.
Ready to Join the Adventure?
If you're not playing yet, there's a whole world of adventure waiting for you beneath the ice. Download now and start your journey!
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